• A scheduling tool — it doesn’t post on your behalf
• A generic AI chatbot — it’s specifically built for creator workflows
• A replacement for your manager — it’s an assistant that handles the work your manager shouldn’t have to
• An analytics dashboard — it’s an agent that interprets data and tells you what to do about it Frequently Asked Questions About Payments Is there a free way to try Kinetik? Yep. The moment you sign up, we drop 350 AI credits into your wallet — no card, no subscription, no catch. They’re yours to use however you like: brainstorm with the agent, research trends, draft your first post, go wild. What is an AI credit? Think of credits as Kinetik’s energy bar. Every time you ask it to do something — research your niche, draft a caption, generate an image, pull together a content plan — it rolls up its sleeves and gets to work. The heavier the lift, the more credits it takes. A rough feel:
• Light: quick Q&A, a caption rewrite, a hashtag suggestion, a reminder — single-digit credits
• Medium: a news digest, drafting a post with research, image generation — a couple dozen credits
• Heavy: deep competitor analysis, video generation, a full content plan with trend research — several dozen credits or more The message counts you see on each plan are there to give you a sense of scale — but plans are measured in credits, not messages. After every request, the actual credits used are deducted from your balance. No mystery — your wallet shows exactly where every credit went. There are 2 types of credits — the included-in-tariff credits, which expire after 2 months, and top-up credits which remain valid for 12 months. What happens when I run out of credits? Everything you’ve already created stays exactly where it is — generated apps keep working, documents sent through your integrations are safe, and your full chat history isn’t going anywhere. But new generations and any scheduled tasks will pause until you upgrade the tariff, top up credits, or your next monthly refill kicks in. Do unused credits carry over? They do. Anything you don’t spend by the end of your billing period rolls over and stays usable for one extra month — so a quiet week won’t burn your balance. After that month they expire, just to keep things tidy. Can I use my credits if the subscription is over? Yes, you can use remaining credits for a month after the subscription was cancelled. Can I change my plan? What happens to my credits? Change plans whenever you want. Upgrades apply immediately — your new credits land on top of whatever you have left, nothing disappears. Downgrades kick in on your next billing date: when the current period ends, you’ll be charged the lower amount and receive the credits for your new plan. Any unused credits from the previous period still roll over for one extra month. Can I top up credits without changing my plan? Yes, for paid tariffs there is an option to buy additional credits. Just visit our pricing page and choose the top-up option. How do I cancel my subscription? Just tell Kinetik you’d like to cancel — it’ll send you a link straight to the right screen in your account. You’ll keep your plan and any unused credits until the end of the current billing period. No drama. What’s your refund policy? Reach out to our support team to request a refund — the exact conditions are spelled out in our Terms of Service. Why does the price say “excl. VAT”? Depending on where you’re based, local VAT gets added during checkout in Stripe. If you’re a business in the EU or UK with a valid VAT ID, enter it at checkout and we’ll apply the reverse-charge rule where applicable. Getting Started
- Go to kineto.app/kinetik
- Log in with your email
- Connect your Instagram
- Start chatting on WhatsApp or Telegram